IMPORTANT MESSAGE: My fiance and I are making a cross country move from Utah to New Hampshire! Yay! With that being said, order fulfillment will be on hold until I get to our new spot. Order fulfillment will resume approximately on March 15th. I sincerely apologize for any inconvenience!

F A Q

\\WILL MY PIECES TARNISH?

All metal is subject to tarnish through oxidation. Contact with the air and acids/oils on your skin react with the metal and it creates a patina. This is a natural process! 

//ARE MY PIECES PROTECTED? // CAN I SHOWER WITH THEM ON?

-All Brass pieces are lacquered with MOHAWK--an awesome brass lacquer that creates a protective coat to shield from tarnish. It does not last forever, but it will last a long while! With that being said, I would still suggest taking your brass pieces off before showering to extend the life of the lacquer.

-Sterling Silver pieces do not require a lacquering. Investing in a silver polishing cloth or a polishing solution is always a good idea if you own a lot of silver! You can certainly wear your silver while showering without a problem.

-Goldfilled actually doesn't tarnish as easily as silver or brass! However, over time it will begin to lose it's luster. Simply give it a brush with mild soap and water. Perfectly fine to wear while showering!

\\WHAT IS GOLDFILLED?

Basically, it's layered gold! Unlike plated jewelry, the gold will not scratch away leaving a base metal to show through. Constructed of 2-3 layers, a gold alloy is bonded to the base metal core using heat and pressure. Legally, Goldfilled is required to contain 5% of gold by weight. The 5% used is then described by the karatage of the gold alloy. Most goldfilled is 12kt or 14kt goldfilled.

//WHAT IS THE KARATAGE OF THE GOLDFILLED ZIL USES?

14kt Goldfilled

\\I LOST ONE OF MY EARRINGS--CAN I GET IT REPLACED?

Absolutely! I'm always happy to make a single earring for you so that you can keep rocking ZIL! Simply email me @ ziljewelryco@gmail.com with an image of the remaining earring and we can discuss payment and shipping.

//MY PIECE ACCIDENTALLY BROKE--CAN I GET IT FIXED?

Of course, accidents happen! And if you're a rough and tumble girl like me, they happen often...haha. All ZIL pieces come with a lifetime guarantee, so repairs are always FREE OF CHARGE! Simply email me @ ziljewelryco@gmail.com with an image of your piece and we can start the process.